COURSE OVERVIEW:

In this webinar, you will learn about tools for developing a workplace culture that is committed to quality improvement. This webinar is facilitated by Laurie Call and Dr. Kristi Bocksay. Ms. Call is the Director of the Center for Community Capacity Development at IPHI. Dr. Bocskay is an epidemiologist for the Chicago Department of Public Health. This is a recording from August 27, 2015. 

 

LEARNING OUTCOMES:

By the end of this webinar, you will be able to:

1. Describe change management principles.

2. Define the phases of NACCHO’s Roadmap to a Quality Culture.

3. Identify and describe the use of a self-assessment tool.

4. Describe the components of a QI Plan.

 

COURSE LENGTH: Approximately 2.5 hours in total, the recording is 1 hour, 26 minutes

 

COURSE COMPLETION INSTRUCTIONS: 

To navigate this course, please use the links on this course page, in the order in which they appear.

To receive a certificate of completion for this course, you will need to do the following:

• Complete a brief demographic survey.
• Take a pre-test.
• Watch the video presentation.
• Pass the post-test with a quiz of 80% or higher. (You may re-take the post-test if needed.)
• Complete the course evaluation.
• Click on "Mark Course as Complete." (This ensures that the course will be marked as complete in the system.)

Each item will appear once the previous task has been completed.

Once these steps have been completed, the course will be marked as "complete" in our system and a certificate will be made available on the course page.