Frequently Asked Questions

General Technical Issues What does LMS stand for? Learning Management System What internet browsers work with the Learning Management System? Currently, only Microsoft Internet Explorer version 5.0 & 6.0 will provide full compatibility with the Learning Management System. Other browsers may work for some tasks, but may not work the entire site. Can I use the Learning Management System with my Pop-Up Blocker turned on? No, you must allow pop-ups from this site. 1. On the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings 2. Type the address (or URL) of this site in the Address of Web site to allow box, and then click Add Move the slider down to Medium. 3. Click Close Do I need to enable Cookies? Yes. If you are having problems logging into our site, then you may have your cookie settings set at too tight of a level, thus preventing our permissioning system from logging you in and deciding whether you should have access or not. There are two different ways to eliminate this problem. The first thing you can do is reduce your Security and Privacy Settings to "Medium" if they are set at a higher level. 1. Select Tools / Internet Options... from the browser's menu. 2. Press the Custom Level... button in the Privacy tab. 3. Move the slider down to Medium. 4. Click OK If you want to keep high Security and Privacy settings, then another thing you can do is to provide an exception so that cookies will work just for our site. In order to do this: 1. Select Tools / Internet Options... from the browser's menu. 2. Press the Custom Level... button in the Privacy tab. 3. Click the Edit button. 4. Type in the full address (or URL) of this site, click Allow. 5. Click OK Do I need to enable JavaScript? Yes you must have JavaScript enabled to take advance of some functionality within this site. To enable JavaScript from within Internet Explorer 5.x - 6.x: 1. Select Tools / Internet Options... from the browser's menu. 2. Press the Custom Level... button in the Security tab. 3. Scroll down to Scripting / Active scripting and select Enable to enable JavaScript. 4. Save changes (press OKs), and then press the Refresh button on your browser's toolbar to reload the page with JavaScript enabled/disabled. Why won't my certificate print? Certificates are available in .PDF format. They are viewable and printable using Adobe's Acrobat Reader, free to download by going to http://www.adobe.com/products/acrobat/readstep2.html. Top

MAPHTC What does MAPHTC stand for? Mid-America Public Health Training Center Top

Course Information Will there be any credit offered for taking the course and what type? A Certificate of Continuing Education Credit will be issued by the Mid-America Public health Training Center at the UIC School of Public Health, for each course that a registrant successfully completes, at conferences or online. The Center will maintain a record of the courses you have completed. You will receive a certificate at the end of the training session or you will be able to print out a Certificate after the successful completion of each course provided online. What Training Programs will the Center offer? The Mid-America Public Health Training Center (MAPHTC) uses a collaborative, comprehensive, integrated approach to training the public health workforce. MAPHTC focuses primarily on several levels of training needs for public health workers. Most of the courses offered through the Training Center are face to face. Some sessions will be available to view online as well. What internet browsers work with Public Health Learning? Currently, only Microsoft Internet Explorer version 5.0 & 6.0 will provide full compatibility with the Learning Management System. Other browsers may work for some tasks, but will not work the entire site. Why won't my certificate print? Certificates are available in .PDF format. They are viewable and printable using Adobe's Acrobat Reader, free to download by going to http://www.adobe.com/products/acrobat/readstep2.html. Top